The Balanced Scorecard is used
in government agencies to fulfill a variety of needs. Numerous
Federal agencies have used the Balanced Scorecard to fulfill
GPRA requirements for strategic planning and for performance
measures that must be applied to the plan. One DOD organization
is using the Balanced Scorecard to fulfill requirements for
The President's Award. State and County agencies have begun
using the BSC framework to define measurement and accountability
systems. Local governments have used the Balanced Scorecard
to link performance to budgets and to communicate this correlation
to their constituents. A subset of these agencies has unlocked
the real value of the Balanced Scorecard by using it to effectively
manage their organizations. Agencies at all levels are using
the BSC to communicate and translate high-level direction into
more recognizable outcomes.
For further information contact
Debrah Whitaker at 1-800-281-5458 or email dwhitaker@BSC4GOV.com
